Frequently asked questions
Are the performers in your photos the actual performers who'll attend my party?
Yes! With us, what you see is what you get. The characters in our photos are an exact representation of who will arrive at your event.*
*Please note - some characters are played by multiple performers, all of whom are pictured on our "About" page. Please inquire for details.
Do you travel to my area?
Our magical pumpkin coach transports us to kingdoms within a 100-mile radius of Beverly Hills, 90210. We serve all of Los Angeles, Orange, and Ventura County, as well as parts of Santa Barbara, Riverside, San Bernardino, and San Diego counties. Travel fees may apply, please inquire for details.
How long have you been in business?
We are proudly celebrating our 14th year in business!
Do you match competitors' prices?
Simply put, no. In our line of work, the saying "you get what you pay for" is VERY true. There is no "apples to apples" comparison between character companies - it's not like finding the same product at a lower price at another store. Our performers, costumes, and service are top of the line, and our rates are highly competitive considering our quality. Beware low-end "companies" who claim to offer princess performers.
Do you take custom character requests?
Yes! If you don't see the character you're looking for, just let us know. We have a large inventory of high-end costume pieces, and we may be able to create it for you!
Are you real? :)
Why yes, of course! :)
Additional questions not answered here?
Please call, text, or email us with any questions!
Are you hiring?
We hold periodic auditions in Los Angeles to fill any open positions. We are always accepting submissions - interested performers should email a headshot and resume for consideration.
Are you offering any virtual experiences during COVID-19?
Yes! We are offering a selection of fun-filled weekly virtual options, ranging from personal chat sessions, art classes, music performances, and more! Check our 'packages' page for more info!